PRIVACY POLICY
Threlfall Packaging respects the privacy of your personal information and data in our care, and we are committed to maintaining the security of all such information provided to Threlfall Packaging in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This privacy policy outlines how we collect, acquire, use, process, manage, transfer, exchange and disclose personal information. We will always carry out these activities lawfully.
By viewing this website, completing a credit application, entering into contracts with us or otherwise providing us with your personal information, you agree to the terms of this privacy policy. You may withdraw your consent at any time in writing, but if you do, it might mean that we are unable to provide you with the goods or services you want.
INFORMATION COLLECTED AND WHY
Personal information is collected by Threlfall Packaging from individuals for business purposes. Business purposes may include the processing of payments, delivering orders, providing refunds, verifying your identity, communicating with you, dealing with enquiries from you, administering and improving our products and services.
The types of personal information which may be collected from you including our contact forms, enquiry forms, quote lists, surveys includes: name, title, email address, street address, mailing address, delivery details, telephone numbers, business details, payment details, order history, product preferences, credit card details, and financial information.
INFORMATION MANAGED AND PROTECTED
Threlfall Packaging takes reasonable steps to maintain the security and protect all personal information in our care. These include restricting electronic and physical access to personal information; having in place information back up and standby systems to deal with major business interruptions; maintaining technology security products; requiring any third party providers to have acceptable security measures to keep information secure, including confidentiality arrangements; destroying or de-identifying personal information pursuant to the appropriate laws.
YOUR RIGHTS
You have the right to make a complaint at any time to a supervisory authority. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it. If you have any complaints in respect of our handling of your personal information, we require that you contact us by email or post. Please provide as much detail as you can about the particular information you have a question or concern about. Threlfall Packaging will upon receiving any complaint, provide you with a written response acknowledging receipt of the complaint and set out how we propose to deal with it.
CHANGES TO PRIVACY POLICY
Our privacy policy may change from time to time. Any changes will be communicated to you by way of an e-mail or a notice on our website.